Global Link Travel established since 1980 specialising within the missionary market as well corporate and Leisure. Although privately owned and financed, it has established a number of strategic overseas branches that help to provide a global presence to enhance our client’s service levels. We are committed to strengthen our Global presence by acquisitions or further developing wholly owned offices. We currently have offices in Brussels, Mumbai, Rio de Janeiro, Van Nuys (US) and Banjul in The Gambia.
We offer the highest standards of service levels to our clients to meet their exacting standards and demanding schedules, there is no room for error or complacency. Extraordinary service is in the smallest of details. Whether it is getting your traveller the right seat, or letting them know that their flight is delayed. to ensure our clients have the most comfortable travel experience.
We strongly believe that the key in attaining high standards that most of our Travel consultants have over 15 years of experience. Global Travel link believes in experts running intelligent solutions, not system driven operators unable to respond to the changing needs and high expectations of our clients. This approach has allowed us to retain our customer’s business over a very long term and our largest client has been with us for over 20 years.
We combine this with proactive business management and best-in-class Technology, with our web app provides travellers with direct access to all company travel processes in one portal, maximising policy compliance and minimising the level of human touch required. Our technology works on all platforms, including mobile, and covers every stage of the travel lifecycle.
Our suppliers are instrumental to our success. Our collaborative approach has enabled our product development team to negotiate fares exclusive to US. We will provide increased airline flexibility across all cabin classes. With 85% of our bookings made in premium cabins we exercise our influence to deliver greater savings to our clients' travel programmes.
Our partnership approach with the world's leading hotel brands has enabled us to negotiate exclusive room rates with benefits that range from late check-out to complimentary Wi-Fi access; where available.. Our clients expect service excellence in every aspect of their travel programme. We work closely with our suppliers to ensure that your travellers experience this right across the supply chain
This customer-focused approach is what led us to achieve the ISO9001 accreditation, which recognises us as a company committed to improving standards and services
Our staffs are our greatest asset and have been the key in maintaining our reputation of offering very high standard of service levels. Global Link Travel invests in continuous staff development and recognition rewarding excellence, an approach that enables us to maintain an extremely high staff retention rate across all locations.
Staffs are empowered to take the initiative and make decisions that deliver travel efficiencies with savings in both costs and time. This equally applies to our support team that complements our reservation staff who provides a hands-on assistance to ensure that all transactions are smoothly completely.
This proactive approach and the ability to influence their own decision through Global knowledge, coupled with our product range and leading technology delivers better conceptual ideas that creates the difference.
Our staffs have different backgrounds that are multi-cultural as well multi lingual.
Travel Management account managers are responsible for helping you achieve a successful travel programme – your goals are their goals. Starting with account implementation and continuing throughout the relationship, your account manager provides strategic direction, programme management, problem-solving and customer support for all aspects of your programme. In essence, the account manager becomes your working partner taking on your challenges as his own.
At the heart of our account management discipline is the ability to analyse data and provide meaningful reporting that can help you get maximum value from your travel spend. With extensive experience in identifying areas of cost-reduction, they will provide ongoing assessment and make recommendations for improvement.
We are totally focused on buying smart on behalf of you. Global Link offers in partnership a comprehensive service in negotiating and facilitating airline, hotels, car hire deals with most appropriate suppliers, using our market knowledge and expertise to get the best deal. This will be in addition to our extensive product range or where there are unique requirements.
Under Our account management program we will work in partnership with your core company objectives to get the most value from your spend on travel
Through our 24/7 emergency service, you receive round-the-clock personal support from anywhere in the world. Day or night, our people can assist you with emergency services such as last-minute changes to itineraries or travel bookings.
We are holders of Civil Aviation Authority ATOL licence 3129, which will protect any booking that includes a flight, except for residents of the Channel Islands and the Isle of Man. If the booking you buy from us is an ATOL-protected air holiday package you will receive a Confirmation Invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our Air Travel Organiser’s Licence 3129
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website.
The International Air Transport Association (IATA) is the trade association of airlines. Our 240 members comprise 84% of the total air traffic.
IATA, the International Air Transport Association, is the Trade Association of the international airline industry and works with its airline members and the air transport industry as a whole to promote safe, reliable, secure and economical air travel for the benefit of the consumers. One of the many functions of IATA is their Agency programme. On behalf of their airline members, IATA approves and controls more than 90,000 accredited passenger agents worldwide.
The Pacific Asia Travel Association (PATA) is a membership association acting as a catalyst for the responsible development of the Asia Pacific travel and tourism industry. In partnership with PATA’s private and public sector members, we enhance the sustainable growth, value and quality of travel and tourism to, from and within the region.
Africa Travel Association (ATA) promotes the economic growth, job creation, cultural preservation and environmental protection within Africa The association promotes the growth of travel, tourism and transport to and Within Africa. Raise public awareness around the world of Africa's rich and diverse tourism opportunities and products.
Cooperate with organizations interested in travel and tourism to Africa, including ministries, tourism boards, tour and ground operators, incentive travel organizers, conference planners, agents, airlines and hoteliers.
Our knowledge and experience of travel management, coupled with a commitment of continual improvement, means our clients are always assured of a quality service. To review and improve current practises, we have undertaken to incorporate the internationally recognized ISO 9001 quality management standards into our work processes. We have been working to successfully complete the stages of implementation, analysis and evaluation.
Our clients can be assured and confident to work with Global Link Travel providing quality in services that have been internationally recognized. This certification represents our commitment to set up strategic alliances with clients and suppliers, always seeking win-win relationships to benefit your clients. It also reinforces our continual improvement process through feedback from our daily operations.
The company has committed to monitoring, managing and improving the company’s environmental environment. We are at an advanced stage of getting the 14001 Environment Quality phase. To achieve this, we have had to identify significant environment aspects of the operations, that it takes steps to control and more importantly to ensure that these steps are effective. This demonstrates our commitment to environment best practise.
Security can never be underestimated, and we take the privacy of our customers and employees information very seriously. This is why we are registered under the Data Protection Act 1998. Information about this act can be found on the Information Commissioner's Office.
For over 32 years, Global Link Travel has been one of the leading integrated Travel Management Company that has been serving organisations involved in humanitarian, aid and disaster relief work as well as missionaries and various religious orders, charities and NGOs.
As you would expect from your missionary travel agency, our experienced agents understand the sensitive nature of this type of travel and will help you save you time and money on your company's travel arrangements.
Our priority is to always make your travel planning as stress-free as possible so you can focus your resources on the people who need your help.
What's more, we understand that budgets for missionary flights are tight, that plans often change and it is for this reason that we are have negotiated special fares with the world's leading airlines or airline networks to help you make substantial savings on your travel expenditure.
We can offer you conditions that include:
As a one stop full service Travel company you can count on us to offer a comprehensive list of travel related services that include:
We offer the widest range of academic air fares globally to clients participating in educational or Not for Profit organisations. These exclusively discounted rates are available on major airline networks including inbound travel and between cities outside of the UK. They surpass all other fares at this price in terms of flexibility. We believe that we offer the best possible deals.
Our global Missionary fare product is available to an extensive range of organisations and involved in:
What's more, we understand that budgets for Academic & Not for Profit organisations are tight, and that plans often change and it is for this reason that we are have negotiated special fares with the world's leading airlines networks. In addition we can make substantial savings on your budgets due to the special negotiated conditions that include:
As a one stop full service Travel company you can count on to offer a comprehensive of travel related services that include:
We understand the need to get your people to their destination ready to do business. We provide personalized, flexible and effective service.
Our consultative and creative approach optimizes our clients travel costs without compromising on the quality of service they expect to receive.
Similar to our missionary fare product, we also have a portfolio of contracted net fares available to our corporate clients.
With our 32 years’ experience within the industry, you can count on Global Link Travel to provide you with tools, technology and support to reduce your Business Travel costs, and help you plan a simple travel to a management meeting.
Our clients have exacting standards and demanding schedules, there is no room for error or complacency.
Extraordinary service is in the smallest of details. Whether it is getting your traveller the right seat, checking them in online or letting them know that their flight is delayed before they leave the office, we will reduce your people downtime and save your business money.
We also offer a comprehensive suite of management reports, customer account management and tailored service levels to ensure high quality standard of service, which enables our clients to analyse and manage their travel budgets and monitor travel policy compliance
We have progressively grown to a global organisation with regional offices in Brussels, Mumbai, Los Angeles, Banjul and Rio de Janeiro
We have organiszed travel to the well-known as well as world’s most little known locations, including organising large groups for conferences, exhibitions and incentives. We have extensive experience in understanding the nuances, logistics and organiszational skills to make these events successful.
We have worked for a number of years on the most complex conferences from few hundred to thousands including some of the most high profile clients.
Global Link Travel can arrange everything from the smallest event to very large such as:
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It is worthwhile joining a Loyalty program with the airlines, at no extra charge. These added value benefits can not only reward you for example towards upgrades or free flights but can make a difference whether you can get on a flight with Priority Reservations Waitlist or even Guaranteed reservations on sold out seats. To make your trip more comfortable you can have free access to Airport Lounges and Priority Baggage handlingThere are three alliances:
Join the airline Loyalty Scheme that are frequently used and you are eligible to earn miles or points on any of the flights taken within the alliance. The following gives you an idea of the benefits and should bear in mind that within the Schemes are different tiers linked to miles or points earned with different benefits.Some of the Benefits
Please note as with the Loyalty programs benefits with any of the alliances are subject to conditions and can be based on the status of your Loyalty card, availability and airline. We have provided with links against each alliance for you to assess which program will suit you the best.
‘……at the end of my term in office as Commonwealth Secretariat, I wish to put on record my deep appreciation for the services you and your staff have rendered to the Commonwealth Secretariat, to my office and to me and my family over past 6 years. You have managed our travel arrangements in a most professional and efficient manner and this has really made a positive difference in our work. I have particularly appreciated your willingness to help, no matter the time of the day or night and your readiness to accommodate our sometimes very late requests.’
‘…… appreciate you stepping in when another agency was unable to deliver the original tender to book flights on such short notice for the Commonwealth Secretariat staff team attending the Commonwealth Heads of Government Meeting in Perth – especially under the difficult circumstances of severe time pressure and dwindling seat availability. Fabian’s diligence and professionalism in securing the best possible fares and routes for the 35 staff was greatly appreciated and also his patience though the invariable changes that were required in the process’
‘ ……I have been impressed by the courteous, competent and speedy manner in which Global Link Travel has met all of my travel requirements. I particularly value this mix of skills as my travel needs have usually been complex and have to be seen to be at short notice.’
‘……I would like to thank you and all your staff for the assistance and support that provided for LCAD in arranging travel arrangements for participants from various parts of the Commonwealth for the above Forum. It was particularly useful for Global Link to provide out of office assistance in London as well as Nairobi, because of the very large number of delegates. The Forum would not have been a success without your dedication and willingness to facilitate the travel arrangements at competitive rates. The commitment that you gave us and individual delegate was beyond the service one would not normally expect from a travel agent.’
‘….I do not want this moment to pass without placing on record the enormous sense of appreciation that is felt by many colleagues across the Secretariat and especially in the Office of the Secretary-General for the outstanding service provided by Global Link Travel for many years, Successive Secretaries-General and their staff have benefited from the Personal and global-reaching service that you have provided around the clock. It has often been when we are in the tightest spot at the furthest point of the compass, and at the most inconvenient hour that you and your colleagues have been able to assist us most, as well as meeting the usual and more routine travel arrangements. There is considerable gratitude for the service provided by you and your entire team, to whom you will convey this sentiment.’
A comprehensive service available 7 days a week
Opening Hours Mon –Fri 0830 to 1830, Weekends 1000 - 1400
Don’t ruin your trip of a lifetime or miss that all important meeting. Remember to arrange your
entrance visas before you travel, ideally before you finalise travel arrangements.
Use the visa search box to find out if you need a visa, and get it organised by our experts in visa processing.
We positively welcome phone calls and emails seeking information. We do not follow the 'conveyor belt' method, where the buck stops at no-one in particular. Instead we allocate just one consultant to handle each application from start to finish. As a result, never being delayed by other people in a chain, they can take personal responsibility for ensuring that all goes to plan. They will also keep you fully informed throughout the process, as we don't make you login to track what is happening. All this is complemented by having long-standing relationships with embassies and agencies that results a very quick and stress free service.
Easy to use web site with accurate, clear and concise information that includes all the forms you require. These include requirements for destinations, stopovers and transit points
Please phone or email for help at any time. Calls are answered within 4 rings and emails within 15 minutes. Open 7 days a week that includes Saturday, Sunday and Bank Holidays. Applications are even logged or passport collected on Bank Holidays if Embassy’s are open.
Our consultants have many decades of experience, and check every detail of each application before it is submitted, to minimise the chance of stressful delays
Most importantly, you can be confident that the passport and visa will be returned to you where and when agreed.
We accept passports up to the last possible moment to submit them the same day. We visit the major consulates twice daily. Some of the major countries are visited twice a day.
We aim to be as responsive as we possibly can and tailor our processes to suit your circumstances. We are as flexible as possible. For example, we accept Russian applications until 12:00 midday, for submitting the same day. Out of hours service available when you need us the most.
Whilst quality of service is always our first priority, our prices are usually less than those of our major competitors. No additional fees for re-lodgements or Special assistance.
Before applying for any visa for any country, it is important to check that the passport being used has enough space for the visa, most countries require two clear pages to allow for the visa and entry stamps. Also the passport must also be valid for at least six months beyond the planned travel date and be in a good condition. If the passport does not meet these basic requirements, please contact us to arrange for a renewal or even a second passport if required.
Most visa categories have options relating to the number of entries required. In most cases the options available to tourists are only single or double entry visas, with multiple entry being reserved for business visas. Often the invitation from the host or tourist voucher issued will govern how many entries and which type of visa is granted.
Single entry visas allow for one entry into a country, once the traveller exits that country they must obtain another visa to re-enter. Some countries impose conditions for re-entering a country within a certain time frame after exiting the country. If the traveller intends to re-enter the country within 2 months, we recommend applying for a double or multiple entry visa in advance.
Double entry visas allow two entries into a country, often within a short period of time. For example, these are often used for China when a person wishes to visit Hong Kong from China then re-enter China or if a person is on a on a cruise ship calling at more than one port in the same country. As part of the application process, tourists may be asked to provide a travel itinerary from the carrier to show that two entries are required.
Multiple entry visas allow for unlimited entries into a country for a specified period of time. This can range from a few months to ten years depending on the country to be visited. Multiple entry visas are often only issued to business travellers and occasionally they must show previous visits have been made to the country in question and or have an invitation stipulating that they require a multiple entry visa.
Different countries can often have many types of visa available. The following are the most common classifications offered by most embassies and the most often applied for. If you are unsure of which classification the applicant should apply for please feel free to check with our office where our staff will be happy to advise you. When calling please let us know the nationality of the traveller, why they are visiting the country and how long for.
Tourist Visas are for persons visiting a country for a holiday and not conduct any business or work duties. A tourist visa can also be used to visit to family and friends unless a family visit visa is available. In the case of minors, embassies do not give discounts for children and occasionally ask for additional documentation such as birth certificates or letters from the parent or guardian giving permission for the child to take the trip. Occasionally if a person is driving into a country, an embassy may also offer auto tourist visas which not only contain details about the traveller but also the vehicle they are using, even if they are only a passenger.
Often business travellers will travel on a tourist visa as they believe it is easier or cheaper to apply for. We strongly recommend against this practice, if caught conducting business or voluntary work on a tourist visa, the penalties can be very high and even impair future visas being issued to the applicant.
Business Visas are for persons visiting a country to conduct business. This includes meetings, visits
to trade shows and conferences, site visits (on shore). Also volunteering paid or unpaid often comes
under this classification unless a specific visa is available. A business visa does not allow a person to
work directly for an overseas company. Often the visa may have the words “Not Permitted to Work”
on it. This means they can conduct their business using the visa but they are not allowed to take up
employment in the country. Often the minimum requirements for the visa call for a Company letter
to be provided by the employer of the applicant. We are happy to provide templates of these letters.
Work Visas / Permits allow a person to work directly or indirectly for a company overseas. They are
sometimes required if a person is conducting business on or visiting an offshore site such as an Oil
Rig or Surveying vessels at sea. The process of applying for a work visa can be quite lengthy as often
supporting documents must be legalised by the relevant bodies before the visa is applied for. As
well as visas, we are also able to provide services for the legalisation and notarisation of supporting
documents. There are often many categories of work visa such as: Sports Person, Technical
Assistance, Emergency Assistance, Crew and Temporary Work Permit.
Please check with our site or call our office for more information regarding what is available.
There are many occasions when the reason for the visit comes under a generalised category. On these occasions an Entry or Visit visa is required. Examples include helping as a volunteer for a charity, performing as a musician at a concert, or taking part in a sporting event. Family visit visas are used by the spouse of a person living or working abroad who wishes to visit them. The requirements will often call for sight of marriage or birth certificates in which case the originals must be used. Please check with our office to confirm which sub categories are available and best suit the needs of your clients.
Contrary to popular belief, these are not for a person transiting across a country by coach, car or other vehicle. A transit visa allows a very short and limited visit to a country to allow a person to change planes for a connecting flight or board a vessel etc. Normally they are valid for stays of up to 48hrs.
If visiting a country to conduct any work related to the media be it filming, as a photographer, presenting or as part of a crew, a Journalist visa is required. Often, prior to applying for the visa the relevant film permit or press accreditation must be applied for which can take anything from a few days to several weeks to be granted. Many countries require persons working within the media to supply a letter of undertaking from the applicant to state that they will not conduct any work while they are visiting a country if they are applying as a tourist. We are able to supply templates of such letters and also assist in the granting of film permits and media accreditations.
Most visas allow for a quite limited stay in a country without having to leave and re-enter. If an
applicant is going to stay for a long period to work or live in a country, visas such as an STR (subject
to regulations) or residence visa may be required. The initial visa issued is often valid for a short
period to allow the applicant to enter the country. Once the person has entered the country they are
normally expected to register with the local authorities who will then grant them with a residence
card or other documents to allow them to live and work in the country. Often they will also be
required to pay tax and additional fees to the government of that country.
Official, Governmental Visas: Often special invitations are granted to applicants when visiting a country to represent the UK or to visit foreign governments. In these cases the visa fee is often waived and less demanding requirements are asked for by the embassy. Normally the embassy is aware of the pending visit and special arrangements have been made to facilitate the visa.
Many countries are opting for electronic visas or eVisas. These make use of the biometric information of the passport held by the applicant. Often there is no need for the passport to be surrendered to obtain the visa and the process can be completed by email or a call to our office. Such visas are normally issued for tourist and business travellers only. Countries such asthe USA (esta) Australia (eta) and the UAE operate such a system for tourist and business travellers. If the person is travelling for other purposes or they are of certain nationalities, a traditional paper visa often needs to be applied for and often in person by the applicant at the embassy. There are also cases where the applicant is not eligible for such a visa, for example if they have a criminal record or do not hold a machine readable passport. Again, they may need to apply directly to the relevant embassy or renew their passport. We offer services for UK passport renewal that are often faster than those normally available to the public. We are also able to offer an appointment booking, research and form checking service for applications that must be made in person by the applicant.
Every embassy around the world has different processing times and services on offer. These can range from a few hours to three months. We always recommend allowing as much time as possible and to never confirm travel plans until the visa has been granted. Some embassies offer different processing times for additional fees. With regard to so called Emergency visas, these are generally reserved for real emergency cases such as medical reasons or death of family members and not because the traveller has applied too late or must attend a last minute meeting. However we will always use our best efforts to negotiate with embassy officials when a visa is required faster than their published processing times.
We endeavour to make all visa and passport applications as easy as possible. The following contain
guidelines and examples of the most commonly required documents to support applications.
Here are a few basic tips and rules that apply to all applications:
Passports must have enough blank pages for the visa to be entered, we recommend that the passport has a minimum of two pages. The passport must also be valid for at least six months beyond the planned travel date and be in a good condition. If the passport does not meet these requirements, please contact us, we can obtain replacement passports much faster than the normal service offered to the general public by the IPS.
Photos used for visa and passport applications should always be on an off white background, the applicant should have a natural expression (no smiling, mouth closed) with no hair over the eyes. The photo should be recent and taken within the last six months and not the same as the one used in the applicants passport. Unless otherwise stated the size of the photo should be 45 millimetres high by 35 millimetres wide (India is a notable exception) and of a high resolution.
When completing application forms, remember most embassies prefer forms to be completed in black ink only unless they are typed or filled out online. If the application form is completed online, any later amendments should only be made online and not by hand. Always make notes of any passwords and logon codes given.
Application forms, Invitations and other supporting documents must always state the full name of the applicant as it appears in the passport.
The most common error on the forms we receive, is that after spending time to check the application, the applicant often forgets to sign the forms in all the places given.
It is good practice to give the passport number of the applicant in invitations, company letters and other supporting documents. Also check the data matches that of the passport to be used for the visa, don’t forget some people have more than one passport.
Supporting documents such as birth certificates, utility bills and qualifications may need to be presented to support an application. It is always best and often required to send the original documents together with a photocopy. We always recommend that the applicant also keeps a photo copy of any such documents.
For non-UK or EU passport holders, their UK visa normally needs to be valid for six months or more beyond the planned travel date. Most embassies will not issue visas to persons who have entered the UK on a tourist visa.
The applicant will often be asked to supply evidence of residency in the form of utility bills and bank statements to support the application.
If you think you know...ask us, and be sure you know. Call or email us, we are here for you and will answer any questions you have.
To help us to help you faster. When sending applications to our office, please enclose a compliment slip with your contact details on it, or use our order form which you will find at the end of this guide. Every application we receive is checked by our staff for errors and omissions. If and when possible, we will correct or amend any entries that we feel may cause an application to be rejected or contact you/the client to explain the error. If you are not sure of what to answer on a form, please leave the question blank and our staff will be happy to enter the data for you. We do not expect you to become an expert in visas, but following these basic tips will help to ensure that all applications you send to us, avoid being delayed and go through first time every time. If you are not sure about anything please email us at: firstname.lastname@example.org
Globallink Travel & Tours Limited
Head Office - United Kingdom
1 Mandeville Place
Tel: +44 (0) 207 224 7766
Fax: +44 (0) 207 224 7733
South Africa Johannesburg
Brazil Rio de Janeiro
USA Van Nuys